Privacy Policy

Effective Date: November 2, 2026

Welcome to Addutech ("we," "our," or "us"). This Privacy Policy applies to our website (https://addutech.com), our IT consulting and software development services, and all mobile applications and games published by Addutech (including on Google Play and Apple App Store).

We respect your privacy and are committed to safeguarding personal and financial data. This Privacy Policy describes how we collect, use, store, process, and protect your information when you browse our site, purchase our IT solutions, interact with our team, or use our digital software.

1. Information We Collect

We collect information only to the extent necessary to deliver high-quality IT solutions, manage customer relationships, and fulfill contracts:

• Personal Identifiers: When you submit an inquiry, request a quote, or purchase a service, we collect your name, email address, phone number, company name, and physical address.
• Project Specifications: Technical requirements, project briefs, design assets, and content materials submitted for custom web or mobile development.
• Billing & Invoicing Details: Your registered business name, billing address, and GST number (where applicable) for issuing official tax invoices.
• Technical & Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs collected via server logs and Google Analytics to optimize site performance.

2. Payment Information & Payment Security (Razorpay)

To ensure maximum financial protection for our clients:

• All electronic transactions are processed through Razorpay Software Private Limited, an authorized, industry-leading payment aggregator licensed by the Reserve Bank of India (RBI).
• Razorpay adheres strictly to the highest level of payment card data security standards: PCI-DSS Level 1 (Payment Card Industry Data Security Standard) compliant.
• All payment data transmission between your browser and the payment gateway is encrypted with 256-bit Transport Layer Security (TLS/HTTPS).
• Neither Addutech nor any of our employees ever have access to, view, or retain sensitive card numbers, CVVs, expiration dates, UPI PINs, or banking passwords.

3. How We Use Your Information

We use collected data solely for legitimate business operations:

• To provide, customize, and deliver contracted IT services, web development, app development, and eCommerce solutions.
• To process payments, generate tax invoices, and maintain accounting records in accordance with Indian statutory requirements.
• To respond to inquiries, provide technical support, and communicate project status updates.
• To enhance website functionality, detect security threats, and prevent fraudulent transactions.
• We do not sell, rent, or trade your personal or business data to third-party marketing companies.

4. Cookies & Tracking Technologies

Our website utilizes standard HTTP cookies and local storage tokens to:

• Remember your preferences, session state, and user settings.
• Analyze website traffic and visitor engagement patterns through Google Analytics.
• You have the option to configure your browser to reject all cookies or notify you when a cookie is placed. However, disabling cookies may impact certain interactive features on our site.

5. Mobile Applications & Games (Google Play & AdMob Policy)

For users of our standalone mobile applications and games published on the Google Play Store (including Insect Smasher):

• No Account Required: Our casual mobile games do not require personal account registration or logins.
• Third-Party Ad Networks: We partner with Google AdMob to display advertising. Google AdMob may process non-personal device identifiers (such as the Google Advertising ID / GAID), general coarse location (IP address), and diagnostic performance metrics (impressions, clicks, crash logs) to serve ads.
• Local Storage: Gameplay statistics, high scores, and audio preferences are stored locally on your device via SharedPreferences and are never uploaded to our servers.
• Ad Tracking Opt-Out: You can reset or delete your advertising identifier at any time via Android Settings > Google > Ads.

6. Children's Privacy (COPPA Compliance)

Our website, IT solutions, and mobile games are designed for a general audience and are not directed to children under 13. We do not knowingly solicit or collect personal information from children under 13. If you believe a child has provided us with personal information without parental authorization, please notify us immediately at info@addutech.com for prompt removal.

7. Data Retention & Security Measures

We implement comprehensive physical, technical, and managerial safeguards to protect your personal information against unauthorized access, loss, or disclosure:

• All communications on https://addutech.com are strictly enforced via HTTPS encryption.
• Project documents and client source code are maintained in secured, authenticated cloud environments.
• Data is retained only for as long as necessary to fulfill project requirements, resolve disputes, and comply with tax and audit laws under the Information Technology Act, 2000 and Digital Personal Data Protection Act (DPDP Act 2023).

8. Your Rights Regarding Your Data

Under applicable Indian and international privacy regulations, you have the right to:

• Request confirmation of whether we hold personal data relating to you and request a copy thereof.
• Request rectification or updating of inaccurate or incomplete personal information.
• Request the erasure or deletion of your personal contact data from our active marketing lists.
• To exercise any of these rights, simply email our team at support@addutech.com.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, banking partner requirements, or applicable legal regulations. All updates will be published on this page with a revised "Effective Date." We recommend reviewing this page periodically.

10. Contact Us & Grievance Redressal

In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any questions, complaints, or grievances regarding this Privacy Policy or our data handling practices, please contact our designated Grievance Officer:

• Legal Business Name: Addutech
• Office Address: Chhawani, Bettiah, West Champaran, Bihar, 845438, India
• Email: info@addutech.com / support@addutech.com
• Helpline Number: +91 770 185 3375
• Hours of Operation: Monday to Friday, 9:00 AM – 6:00 PM IST